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   :::  FAQ
 WebHosting Frequently Asked Questions

  1. How to login ?
  2. Can I use a webpages editor software to update directly my site ?
  3. What's the name of the default page ?
  4. What names should I give to my pages ?
  5. How do I use CGI ?
  6. My PHP pages are displayed in plain text. What is wrong ?
  7. How do I include a counter on my webpages ?
  8. How do I email the result of a HTML form ?
  9. How do I configure my mail software ?
  10. Is it possible to read my mails from the web ?
  11. I need more help, what should I do ?
  1. How to login ?

    To login, you need to use a software called FTP.
    First, you have to make your webpages on your own computer. For that, you can either use a text editor and write HTML (for experts :), or you can use a webpages editor software like Microsoft FrontPage, Adobe GoLive, Hotmetal, Netscape Composer (it's part of Netscape web browser) or even Microsoft Word.

    Once your pages are ready, you have to use a FTP software to copy them from your computer to the webserver. There is many free FTP softwares. For example, for Windows you may use the wsftp32 software.

    When you start your FTP program, it will ask you for the "Host name" of the computer you want to connect to. Either enter your website address (ie: www.mysite.com). It will also ask you for your "User ID" (or Login) and "Password". Enter the information we provided you.

    Once you are connected to the webserver, you can copy files between your computer and the server. Important : All your pages and documents that can be viewed from the web should be put into the "public_html" directory of your account or a sub-directory of it ! So don't forget to move into that directory first !

  2. Can I use a webpages editor software to update directly my site ?

    Yes, it's possible. The exact configuration depends of the software you use but usually you are asked to enter a HTML-like URL to specify the webserver and starting directory. In that case, you should enter something like : ftp://www.yourwebsite.com/public_html

  3. What's the name of the default page ?

    The default page in a directory is : index.html or index.htm. For PHP pages, the default name is index.php

  4. What names should I give to my pages ?

    You can give any name to your pages but you should avoid to use spaces or special characters as they need to be specially encoded in the URLs.

    Also, our system is case-sensitive. That mean that a file named "test.gif" is not the same as "TEST.gif"... Make sure to use the exact name in your URLs...

  5. How do I use CGI ?

    You can put your CGI anywhere in your account (under the public_html directory) but their names should end in .cgi.

    The path to the PERL interpreter is : /usr/local/bin/perl.

  6. My PHP pages are displayed in plain text. What is wrong ?

    The filenames of your PHP pages need to end in .php

  7. How do I email the result of a HTML form ?

    First contact our support center to receive the name of your counter(s).

    Then, you will have to include the following HTML code in your page(s) :
    <IMG SRC="/cgi-bin/Count.cgi?df=yourcountername.dat">
    Don't forget to replace "yourcountername.dat" by your real counter name !

  8. How do I email the result of a HTML form ?

    To email the result of a form, you need to use a CGI. We provide ourself such a CGI.

  9. How do I configure my mail software ?

    You need to set the incoming POP3 server to : pop.eweb.com.sg

    For outgoing mails, you need to use the SMTP server of your ISP.

  10. Is it possible to read my mails from the web ?

    Yes! We have a webmail interface at : http://webmail.eweb.com.sg/.

  11. I need more help, what should I do ?

    Please, contact our support center at : support@eweb.com.sg
    Don't forget to specify your website URL and login name !

 Basic Hosting Plans
eWEB Lite Plans - $108 per/YEAR
20Mb Webspace + 5 email addresses
 
eWEB Business Plans - $208 per/yr
100Mb Webspace + 20 email addresses
 
eWEB Flex! Plans - Call for price!
Your choice of webspace + your choice of emails + your choice of price!
 
* Domain registration depends on availability.
 

on AnakMelayu.com (A local malay community website)
eWeb Pte Ltd has recently secured a deal to provide a high-end server to the most heavily accessed malay community website in Singapore! See how eWeb has helped Tenfingers Pte Ltd with providing them with the best solutions for their needs.

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